H.378/S.152 An Act Expanding Wheelchair Warranty Protections for Consumers with Disabilities

Legislation

May 16

Lead Sponsors: Rep. Jim O’Day, Sen. John Cronin

Wheelchairs and scooters are often prone to defects and sudden failure. It is commonplace for consumers to be left stranded or isolated in their homes for weeks, or even months, awaiting repairs, unable to get to work, school, medical appointments, the grocery store, and in some cases to move around their own home.

By strengthening warranty protections for Massachusetts residents with disabilities, we can level the playing field for consumers, shorten repair wait times, save taxpayer money, and ensure that we are all treated with dignity and respect.

H.378/S.152 will expand the existing warranty to two years, and will cover all wheelchair users in the Commonwealth, not just those who are on private insurance or can afford to pay out-of-pocket. It will hold wheelchair providers and suppliers accountable to reasonable repair timelines by requiring they cover costs consumers face as a result of their defective chairs, and stock common parts so they are prepared to service chairs efficiently.

For more information, contact Harry Weissman at hweissman@dpcma.org or 617-977-4084.

WheelchairsJim O'DayJohn CroninProtectionTop Priority

David Spratte

Creative Director, HALO 22
For decades, David has worked with words and images and how they come together in design. That experience helps him guide people and projects to accomplish what they've set out to do. When not on the job for HALO 22, you might find him taking photos, playing with cars, or getting away from everything on a motorcycle.

H.378/S.152 An Act Expanding Wheelchair Warranty Protections for Consumers with Disabilities

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